Scientific Workplace – Support

We provide technical support for all our customers of Scientific Workplace. Please use our support page, https://support.alfasoft.com/hc/en-us.

When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).

We also recommend these online supportpages and resources:

The Next Steps

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What do our Customers say about us?

Very helpful in providing advice on which courses were applicable. Very clear. Checked with trainees to ensure the pace was accurate. Very aware of individual needs of trainees without letting individual issues take over. My interaction with Adept has always been very good. Staff are helpful, efficient and responsive.

Dr C Stott, Cambridge, UK

I am very grateful for your prompt and kind answers to my problems. It is rarely a pleasure to complain about something, but this time it has been both pleasant and helpful. I can only regret that I did not use Swedish with Linda, men vi kan s

HV, Helsinki, Finland

The Origin software has excellent statistics and is VERY user friendly.

Habibeh Khoshbouei, Pharm. D., Ph.D., Meharry Medical College

Easy to book a place on the course, helpful staff at Adept. Very good introduction to the Endnote software, covered a wide range of topics. Knowledgeable on the Endnote program. Very helpful in answering any questions. Pace of learning was fine. Very good facilities.

Ms N Calver, Manchester, UK

For the time being we are unable to offer the following product ranges although we are currently working hard to increase the number of products we can offer in the future. Please contact us to talk about alternative products that we may be able to offer you.