Scientific Workplace – Support
We provide technical support for all our customers of Scientific Workplace. Please use our support page, https://support.alfasoft.com/hc/en-us.
When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).
We also recommend these online supportpages and resources:
- Technical support requests (MacKichan, producer)
- Technical Support Knowledge Base
- User Forum
- Updates
- Activation
- User Manuals (PDF)
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What do our Customers say about us?
Your technicians are always really friendly, reassuring and helpful.
HM, Cambs, UKAmazing, wish I had learned about Endnote 5 years ago
Excellent service received with queries I had when I had the trial EndNote. This was a factor which prompted me to go on to buy the product. An excellent service was received in response to a problem after the purchase of endnote.
JB, Manchester, UKExcellent, very approachable and with wide knowledge of the software