| Question 6: When trying to export citations from a
website in my web browser I always get a "File not found" error and the
records do not appear in my Windows EndNote library. How can I fix this?
Answer: If you get a "File not Found" error when you try to direct
export, your cache of temporary internet files is probably full and needs
to be cleared.
- Open Internet Explorer and go to Tools / Internet Options.
- Under Temporary Internet Files click on the Delete Files button. When
it finishes deleting the files click OK.
- Try the export again and you should have better results.
If you have a lot of Temporary Internet Files, deleting them may take
quite a while. But once this is done you should no longer experience this
error when you try to direct export.
This can also happen with Netscape / Mozilla. To clear temporary internet
files in Netscape / Mozilla, click on Edit>Preferences>Advanced>Cache.
There will be options for clearing the disk cache and the memory cache.
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