| Question 15: I always get a “Host refused connection”
error when I try to use EndNote to search any remote database (even with
those that do not require a subscription, such as Library of Congress),
or the connection always times out. My computer is behind a firewall. How
can I fix this?
Answer: To connect to a remote database from behind a firewall,
you (or your network administrator) must open ports to allow communication
through the firewall. Most z39.50 connections use port 210 but not all.
So check the connection file to identify the port used for that connection.
Open this port on the firewall and you should be able to connect to and
search the remote database. |
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