| Question 14: When I try to search PubMed or the Web
of Science in EndNote using a connection file I get "No Matching References
Found" when I know it should return some results or I get a time-out error
message after two minutes. My computer uses a proxy server. How can I fix
this?
Answer:
Windows
EndNote 5*, 6, and 7 use the proxy settings
in the Windows Internet Options for HTTP-based connections such as the
Web of Science, so make sure these are set correctly to recognize your
proxy server:
- Open the “Internet Options” applet on the Windows Control Panel (or
select Tools / Internet Options in Internet Explorer).
- Select the Connections tab and click the LAN Settings button.
- Make sure that the “Use a proxy server…” box is checked and that the
address and port number of the proxy server are entered correctly.
- If the problems persist, click on the “Advanced…” button in the LAN
Settings dialog. Under “Do not use proxy server for addresses beginning
with:” type the URL of the site you are trying to search (either PubMed
or Web of Science). Click OK and try the search again.
Macintosh OSX
Try adding the PubMed/Web of Science URL to the proxy exceptions list
in your System Preferences.
- Open System Preferences and select Network / Proxies tab.
- Type the URL of the remote database under “Bypass proxy settings for
these Hosts & Domains”. Also make certain that "Use Passive FTP Mode
(PASV)" is not checked.
* If you are using EndNote 3, 4, or 5, please
note that these versions of EndNote are no longer able to connect to and
search PubMed directly. Please click here for
details on this issue. |
Webinar
RSS Feeds
network
