Scientific Workplace – Support

We provide technical support for all our customers of Scientific Workplace. Please send an email to: support@alfasoft.com

When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).

We also recommend these online supportpages and resources:

The Next Steps

What do our Customers say about us?

Thank you for your very efficient and prompt help. It is a pleasure to do business with switched-on companies like yours. Thanks to you I have ordered the product today via your WebStore.

DM, Tain, UK

I have always received excellent support with Bibliographic software from your team. Thanks a lot.

AM, London, UK

I have to thank you again for your help. The support level you have given gives me good confidence in using the product, knowing that there are solutions to problems that are not necessarily easy (or economic) for you to implement, but give the customer a working solution.

CW, Cheltenham, UK

Thank you so much for all your help this morning. Endnote works just fine now and I’m enjoying working on this editorial. I am almost tempted to add your name as a co-author, but the journal won’t allow it! Thanks again.

DR RD

For the time being we are unable to offer the following product ranges although we are currently working hard to increase the number of products we can offer in the future. Please contact us to talk about alternative products that we may be able to offer you.