Scientific Workplace – Support

We provide technical support for all our customers of Scientific Workplace. Please send an email to: support@alfasoft.com

When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).

We also recommend these online supportpages and resources:

The Next Steps

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What do our Customers say about us?

I have greatly appreciated your help, your restraint in response to some daft questions and your sheer professionalism.

PL, Tunbridge Wells, UK

Thank you very much for all of the help that you and your colleagues have provided! I really appreciate the quick response to my email. I was worried my email wouldn’t be addressed, but I see that your company really cares about going above and beyond the expectations of the user.

JD, Denver, USA

The training session has been invaluable. Your expertise and your patience are exemplary. It cannot be easy to teach a 75 year old new tricks but you have done so with the utmost understanding. The software is extraordinarily powerful: you have explained how to use it in simple and understandable terms.

SF

“I am very satisfied with Origin. I think Origin is an excellent plotting tool. Its capabilities are vast, diverse, and beyond my needs. I appreciate the fact that almost anything on a plot can be adjusted according to a desired preference.”

Matthew D. Sena - Sandia National Laboratories

For the time being we are unable to offer the following product ranges although we are currently working hard to increase the number of products we can offer in the future. Please contact us to talk about alternative products that we may be able to offer you.