Scientific Workplace – Support

We provide technical support for all our customers of Scientific Workplace. Please send an email to: support@alfasoft.com

When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).

We also recommend these online supportpages and resources:

The Next Steps

What do our Customers say about us?

Excellent! Very much appreciated how the content was tailored to our needs.

Thank you for all your efforts. A perfect example of what support should be. Again thank you.

GT

Good balance of basic information and practical tips for the more experienced

DV, Manchester, UK

Our Account Manager, Stephanie, was fantastic in dealing with our questions and my colleague’s concerns (many thanks Stephanie!) and your colleague Joe has provided invaluable assistance to my colleagues and myself during our initial and extended testing phases of Reference Manager.

JH, Birmingham, UK

For the time being we are unable to offer the following product ranges although we are currently working hard to increase the number of products we can offer in the future. Please contact us to talk about alternative products that we may be able to offer you.