SPC demonstrates best practice

SPC Day April 2008In a joint event held on 23rd April 2008, Adept Scientific (Letchworth, Herts) and Northwest Analytical (Portland, Oregon) demonstrated how Quality Monitor and Quality Analyst helps companies to achieve the very best from their quality systems and production processes.

Delegates from across the UK attended the SPC Best Practice and Quality Systems Day held at the Letchworth Hall Hotel. The agenda was packed and included briefings from Northwest Analytical (NWA), developers of a suite of dedicated SPC software, who demonstrated some key developments to future software, and customers who presented their real-life case studies.

Louis Halvorsen, Chief Technical Officer, Northwest Analytical, said: “It is very important to us that our customers receive the very best service and advice from NWA and our partners. It is fantastic to have the opportunity to meet with them and share SPC ‘best practice’. Customer feedback is essential if we are to continue to provide the very best in quality analytic solutions”.

The customer presentations played a huge role in sharing this information through their experiences with the software.

British Gypsum told delegates how NWA’s Quality Monitor and Quality Analyst programs have improved the process control of plasterboard production at their Kirkby Thore plant; with a planned system roll-out across the Company in the near future.

The National Blood Service showed how their implementation of Quality Monitor and Quality Analyst products are helping them achieve prescribed quality levels.

A welcome extra case study to the proceedings was British Energy who discussed their experiences as they identified and implemented Quality Monitor as their tool for collecting and analysing chemical and laboratory information.

Delegates shared experiences and top tips throughout the day which concluded with two training sessions entitled: “Automate your SPC reporting with Quality Analyst run files” and; “Integrating Quality Analyst with database systems”.

Dave Woodward, Senior Technical Support Specialist, Adept Scientific, commented: “The day was a huge success and the delegates went away with an increased knowledge of how automated SPC systems can really enhance their manufacturing processes, increase productivity and customer satisfaction”.

About NWA Quality Monitor

NWA Quality Monitor represents a powerful, configurable single solution for all your plant-floor quality monitoring needs. The software enables you to standardise workflow procedures, automate data collection, and provide real-time SPC feedback throughout your operation, all in an off-the-shelf, PC-based package.

About NWA Quality Analyst

NWA Quality Analyst has long been the SPC/SQC software of choice for quality management professionals. It provides a simple, intuitive means of highlighting and charting process data, so you can analyse trends, share process information with colleagues, managers, suppliers and customers, and develop strategies to improve and maintain quality.

NWA Quality Monitor and NWA Quality Analyst are supplied and supported in the UK, Ireland, Germany, Austria, Scandinavia and Nordic countries by Adept Scientific.

With offices in the UK, USA, Germany and throughout the Nordic region, Adept Scientific is one of the world’s leading suppliers of software and hardware products for research, scientific, engineering and technical applications on desktop computers. Full details and contact information for all Adept Scientific international offices are available at www.adeptscience.com; or telephone +44 (0) 203 695 7810.

What do our Customers say about us?

THANK YOU – you are a star and have saved my thesis! Your instructions worked perfectly. If I am purchasing upgrades I will definitely go to Adept now I know what level support you can provide.

CB, Plymouth, UK

I can only say I wish all suppliers were as helpful as you.

CP, Newport, UK

Our Account Manager, Stephanie, was fantastic in dealing with our questions and my colleague’s concerns (many thanks Stephanie!) and your colleague Joe has provided invaluable assistance to my colleagues and myself during our initial and extended testing phases of Reference Manager.

JH, Birmingham, UK

I am very grateful for your prompt and kind answers to my problems. It is rarely a pleasure to complain about something, but this time it has been both pleasant and helpful. I can only regret that I did not use Swedish with Linda, men vi kan s

HV, Helsinki, Finland

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