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Is it possible to download any updates to Grams/AI?
The latest version of GRAMS/AI is 7.02. However, if you wish to upgrade to this latest version, you will need to contact Thermogalactic's sales department. They can be reached at sales@thermoinformatics.com or 1-866-INFOLAB. It is not possible to download updates for version 7. Downloads for oth....
Is Grams 7 available for laptops which do not have a serial port?
Can I install Grams onto a laptop which does not have a serial port? There is a non-dongle protected version available. If you would like this version then please ensure that this is stated on your order form. Product information Grams32 All Grams/32 AI Version 7 en....
Error message: "A configuration file required by this application is invalid or missing".
Try reinstalling the GRAMS Light Client. To do so please run the file Setup.exe located in [GRAMS Install directory]\Clients\GRAMS Light directory Installation Grams32 Windows Grams/32 Version 5 en....
Will it run on Windows 2000?
Versions of Grams that are compatible with Windows 2000. The GRAMS/32 v5 software is not supported under Windows 2000. GRAMS/32 v5 software required modification to ensure compatibility with Windows 2000. To address this GRAMS/AI was released. The only versions of that will run properly on Windows ....
Error message: "Select New Term File".
Select New Term File It is possible that something has become corrupt on your system. You can reset the software to its original configuration by going into your User Profile and deleting the GRAMS.SET file. 1. To find your User Profile, go into in the [GRAMS install directory]\GROUPS folder and o....
Importing data into Grams creates an empty file.
Problems importing data into Grams. You may have named a file or folder with one of the restricted characters. When naming a) a file or b) a folder that is in the full path to the file, you cannot use any of the following characters: @ # & [ ] (Square Brackets) { } (Curly Brackets) commas or non-p....
New Features in V5.24
GRAMS/32: Update includes slot colour/style settings that are specific to individual pages rather than entire workbook. An improved printer driver will better support "scaling factor" as a valid parameter on non-English versions of Windows NT 4.0. IR/Raman Application Pack: Update includes doubl....
Is it compatible with Windows XP?
GRAMS/AI version 6 and 7 were designed to be compatible with Windows 2000 as well as Windows 95/98 and NT (4.0) operating systems. Galactic Industries state that Grams 6 it is not compatible with Windows XP. Grams 7.0.2 is the first version that claims compatibility with Windows XP. Grams32 - e....
You have reached the number of allowable licences
I am receiving the error "You have reached the number of allowable licenses" when I try to log into the Galactic software. Why am I receiving this message? There are two possible reasons: 1) The software is being accessed by the maximum number of users allowed based on the num....
Limitations of the demo
The Grams/32 demo is a full copy of Grams/32 with the following limitations: unable to save unable to import data So for example, you can view a table provided with the demo & see how things work but you will not be able to create a new one as this involves saving. Grams32 - en....
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