ChemDraw

If you are a user of a software or hardware product purchased from Adept Scientific and require technical support, please use our Technical Knowledge Base below. If you can't find a solution on the Knowledge Base then please complete our technical support form or contact us by email or by telephone on +44 (0) 203 695 7810

Results 1 - 10 - 50. Next ›

When I try to install ChemDraw, I get a 1631 error.
In version 6.0 we moved to the Microsoft Windows 2000 install technology. According to Microsoft, the explanation for a 1631 error is that the Windows Installer service failed to start. There are two parts to the ChemDraw installation now. The first part installs the Windows 2000 installer pieces ....

Laboratory Applications > ChemDraw
 
 

Error message: "The program has performed an illegal operation and will be shut down. ChemDraw caused an exception 10H in module MSVCRT.DLL".
ChemDraw caused an exception 10H in module MSVCRT.DLL This problem has been fixed in ChemDraw 6.0.2. ChemDraw 6.0 users can download a free 6.0.2 update from: http://www.cambridgesoft.com/support/files.cfm If for some reason you are not able to download and install the patch, a quick fix is to rena....

Laboratory Applications > ChemDraw
 
 

File "anmrd21.jlw" is noted as being infected with virus cvme.1053.
Virus alert shown for a ChemDraw file. Network Associates (McAfee) has confirmed that ChemDraw does not contain a virus. The following is their response to this issue: "Our Senior Virus Research Engineers have examined the file in question and no virus was found. This means that we've found a false....

Laboratory Applications > ChemDraw
 
 

Differences between ChemDraw Std, Pro & Ultra
What are the differences between ChemDraw Standard, Professional and Ultra? ChemDraw Standard is your basic, chemically intelligent drawing package that can also identify stereocentres using Cahn-Ingold Prelog rules. Once you have drawn your structure, you can copy & paste the structure into a Word....

Laboratory Applications > ChemDraw
 
 

Error message: "Sorry, this was created in an older version of ChemDraw."
Problems opening files that have been emailed. ChemDraw can open files created in older versions of ChemDraw, so the error message is slightly misleading. The problem most likely has to do with your email program. The person who sent you the file has attached the file using the encoding preferences....

Laboratory Applications > ChemDraw
 
 

Error message: "Error 1335. The cabinet file 'Data.Cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package".
Error 1335 when installing ChemDraw. Dirt or smudges on the ChemDraw CD-ROM, or dirt or dust in the CD-ROM drive itself can often cause this error. To resolve this error, make sure that the ChemDraw CDROM has been cleaned. To clean a CD-ROM use a soft, lint-free cloth and wipe the CDROM from the c....

Laboratory Applications > ChemDraw
 
 

How do I open a ChemIntosh/ChemWindows file in ChemDraw?
Opening files in ChemDraw. Unfortunately, the ChemIntosh/ChemWindows file format is proprietary. Softshell will not release their file format to us, so you cannot read their files directly. The solution would be to resave the ChemIntosh/ChemWindows files in a format that ChemDraw can read, i.e. MDL....

Laboratory Applications > ChemDraw
 
 

How do I get ChemDraw to default to different directory?
For Windows 95 and Windows NT 4.0, you can change the Start In directory of a Shortcut. Right click on the ChemDraw shortcut, and choose Properties. Select the Shortcut tab, and change the Start In directory to the new default location. For Windows 3.x and Windows NT 3.5.1, you can change the Work....

Laboratory Applications > ChemDraw
 
 

ChemDraw - The entries for: Predict 1H-NMR Shifts and Predict 13C-NMR Shifts are missing from the Structure menu.
Greyed out or missing options in the Structure menu in ChemDraw. This is due to the remnants of a previous installation of ChemDraw being present on your machine. Please try the following: 1. Uninstall your existing installation of ChemDraw Ultra from the Add/Remove Programs menu in Windows Control....

Laboratory Applications > ChemDraw
 
 

Differences between ChemDraw Ultra, ChemOffice Pro & ChemOffice Ultra
Different versions of ChemDraw. A. ChemDraw Ultra - Chemically intelligent drawing package As well as drawing structures, printing and pasting them into Word & PowerPoint you can also: identify stereocentres using Cahn-Ingold Prelog rules create multiple page documents and posters within a single C....

Laboratory Applications > ChemDraw
 
 
Results 1 - 10 - 50. Next ›

For the time being we are unable to offer the following product ranges although we are currently working hard to increase the number of products we can offer in the future. Please contact us to talk about alternative products that we may be able to offer you.