EndNote

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EndNote compatibility with Pages 5.0 (OS X 10.9)
E With the release of OS X Mavericks (10.9), Apple have also released a new version of their Pages application. Whilst there is some EndNote compatibility built in to this application by Apple, some functions such as footnotes and in-text numbering are not currently supported. As a result, it is no....

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My EndNote installation fails at 'Installing Export Helper'. What can I do?
2 To bypass this error, please follow the steps below: 1) Launch the EndNote installer. 2) When you are asked whether you want to do a typical install or a custom installation, select to do a custom installation. 3) When you reach the screen that allows you to select which features are installed on....

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The EndNote installer is quitting before it has finished
E Please disable all of anti-virus software and close all open programs and try re-installing EndNote. All EndNote Windows 2000 All en Y Direct Export....

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Error message '-1712' is being received when using EndNote on Mountain Lion 10.8.2
6 Description of the cause of the error. Update: Thomson Reuters have released a patch for EndNote X6 users which will resolve this issue. The EndNote X6.0.2 patch update can be obtained by clicking here. You will need to install the X6.0.1 update prior to installing this update. There is a known is....

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Error message: "Installation ended prematurely because of an error" during installation.
6 Error message: "Installation ended prematurely because of an error" during installation of EndNote X6. This is often due to the rights of the account you are using to do the installation. Make sure you are logged in as the LOCAL ADMINISTRATOR, not a DOMAIN account (even if they have administrator ....

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Removing hidden field codes from Microsoft Word documents
E Many publishers require that you remove ALL field codes before submitting an electronic manuscript. Field codes are used in Microsoft Word to link your citations to your bibliographic references. Make sure you remove hidden codes in a copy of your final manuscript. Please note that once you rem....

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Error message: "Server Execution Failed" when opening Microsoft Word. Followed by "File not found".
These messages usually indicate a problem with the installation of EndNote. ** Make copies of any libraries, connection files, output styles, import filters any any other custom files before trying the following ** Please uninstall any older copies of EndNote on your machine using Add/Remove Progr....

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I get an error message saying "Server Execution Failed" when working on a document.
E The most robust way to fix is to start afresh, removing Reference Manager/EndNote and then putting it back (with the correct version of the CWYW tools). Note these instructions require re-installing your software, so have your product key (EndNote) or Serial Number (Reference Manager) handy. Sele....

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Error message "An error occurred whilst reading serialized data" appears whilst using Cite While You Write.
A This error message tends to occur when there are remnants of a previous version of Cite While You Write still installed on the affected machine. To correct this, and to stop the error message from occurring as a result, please do the following: 1) Close Word completely and go into EndNote. 2) Go ....

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I am being repeatedly asked for my username and password when logging into EndNote Web.
6 This is normally resolved by deleting the EndNote Web Cookie. For Internet Explorer on Windows XP, this should be located in the following folder: C:\Documents and Settings\YOUR USER NAME\Local Settings\Temporary Internet Files The EndNote Web cookie contains your username followed by the web add....

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