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Error message: "The macro cannot be found or has been disabled because of your macro security settings, and the EndNote tools do not work."

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Last Modified:	3rd Jan 2013
Category:	Bibliography > EndNote
Platform:	Win 98 Win NT Win 2000 Win ME Win XP
Version:	5 6 7

Article Ref.:	BC96
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Error message: "The macro cannot be found or has been disabled because of your macro security settings”, and the EndNote tools do not work."

If you get this error message when you click on the EndNote tools in Word, then it is likely that one of the two EndNote Cite While You Write (CWYW) files is not loading properly when Word starts.

In Microsoft Word click on Tools, Macro and then select the Security Tab (if available). Please ensure that both the bottom options are selected i.e. "Trust Access to Visual Basic Project" and "Trust All Installed Add-ins and Templates". Click OK to close this window.

In Word go to Tools > Templates and Add-ins. You should see two EndNote files listed under "Global Templates and Add-ins", and both files should be ticked. The files you should see here vary depending on what version of EndNote and Word you are using:

EndNote 9 & Word 2000: EN9CWYW.dot & EN9CWYW.WLL
EndNote 9 & Word XP/2003: EN9CWYW.DOT & EN9CWYW.WordXP.WLL
EndNote 8 & Word 2000: EN8CWYW.dot & EN8Cwyw.wll
EndNote 8 & Word XP/2003: EN8CWYW.dot & EN8Cwyw.WordXP.wll
EndNote 7 & Word 97/2000: EN7CWYW.dot & EN7Cwyw.wll
EndNote 7 & Word XP/2003: EN7CWYW.dot & EN7Cwyw.WordXP.wll
EndNote 6 & Word 97/2000/XP/2003: EN6CWYW.dot & EN6Cwyw.wll***
EndNote 5 & Word 97/2000/XP/2003: EndNote5.CWYW.dot & EndNote5.Cwyw.wll

If one of these files is unchecked, check it, and click OK. If Word returns a macro security warning, check the box for "Always trust macros from this source" and then "Enable macros." Close Word, and then start Word again. The EndNote commands in the Tools menu should be functional. If you go back to "Tools…Templates and Add-ins", both files should appear and remain checked.

*** NOTE: If you have Word XP and "EN6Cwyw.WordXP.wll" is present and ticked, please go here and follow the instructions to avoid a known Word XP memory leak problem.

***NOTE: please check that your Endnote addin files are in the correct startup folder as indicated in this KB article on installing the CWYW tools in Word.

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