Concurrent Metering

The Concurrent Metering Utility is available for customers that purchase a Concurrent Use license.  If you do not have a third party metering program, you can use this utility to restrict access to the licensed number of users.  The utility is installed and initially set up during installation of Reference Manager Network Edition.  Settings are stored in the RM11n.knw file.

NOTE: Only the Network Administrator can run the Concurrent Metering Utility.  It does not appear on individual workstation’s Start menus, and the NetCount.exe file cannot be run directly from the program folder.

Recovering from a Crash

If Reference Manager terminates abnormally, the concurrent metering utility is interrupted.  You need to clear metering.

To clear concurrent metering after a crash:

1. Start the Concurrent Metering Utility using one of these methods:

* From the Start menu (on a Windows NT server), select Programs, Reference Manager 11, and then Concurrent Metering Utility.

* From a workstation, create a shortcut for NetCount.exe and right-click Properties to modify the shortcut Target field.  Add after the path:

     /ADMINMODE RM11n.exe

  For example:
         
     \\Server\Share\Programs\Reference Manager 11 Network\Program\NetCount.exe /ADMINMODE RM11n.exe

  In some situations, your path may include quotes, as in:

     “C:\Programs\Reference Manager 11 Network\Program\NetCount.exe” /ADMINMODE RM11n.exe

* For a command line prompt, type the full path to NetCount.exe and add:

     /ADMINMODE RM11n.exe

2. Click Clear, make sure the other settings are correct, and then click OK to exit.