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Can multiple users enter the same database and edit records at the same time?
Yes, as long as the database is not open in Read-Write Exclusive Access mode.
What happens when two users edit the same reference?
Reference Manager saves the last edits made in a field should two (or more) users edit the same field at the same time. Edits saved by one user are visible to other users working in the same database and many users can edit different records and/or different databases at the same time.
Is a separate licence agreement required for Workstation vs. Concurrent use?
The concurrent and workstation options each have separate licence agreements. With the concurrent licence, the customer is asked to identify the method (or metering program) to be used in controlling concurrent access on a licence addendum.
How is the Reference Manager Network program installed?
Reference Manager supports network installation for client-server workgroup configurations (also peer-to-peer configurations for the workstation licence). The Reference Manager Network program is installed on a network server or on a workstation based on the licensing plan selected. Once the program is installed on the network or local hard drive, a workstation install must also be installed on each of the computers from which Reference Manager will be accessed.
How are access rights assigned?
The Reference Manager Network program lets the network administrator assign user rights for full access privileges, Read/Write/Create or read-only privileges. Rights are setup at the network operating system level. Because the supported network operating systems provide their own setup procedures, a network utility program is not necessary and has not been included with Reference Manager Network program. The network program also allows users to open databases in various modes when selecting Open Database from the file menu. Under access rights, users may select among these options: Read-Write Share, Read-Only Share or Read-Write Exclusive. However, a user's access options are first governed by the access rights setup by the network administrator.
Can user-specific settings be saved locally, for example can users save their custom Output Styles or Import filters on their local workstation?
Yes, it is recommended that users save these custom files on their workstation and not in a shared area. This protects the user's files when other users many have access to the network.
Since Reference Manager version can perform useful operations across multiple databases (duplicate detection, retrieval, generating bibliography), can these operations be performed across multiple databases when they reside on the network and on workstations?
Yes, as long as the workstation running Reference Manager has access to those computers. Global editing functions in a Network program require the user to open the database(s) in Read-Write Exclusive mode. These functions are determined to slow performance down for other users, and therefore require exclusive access. The Global Edit functions are 'inactive' when opening a database in Read-Write Share mode.
What are the advantages of the Workstation licence?
There are two primary advantages of the workstation licence:
- licenced users have access to the program at all times. They are never denied access due to others already using the program, as can occur with concurrent use licences.
- licenced users may install the full program on a notebook computer, so each licenced user is able to work both at the office and when the notebook is undocked, or portable.
Does the Workstation licence allow an organization to reassign a user licence, for example, if one member of a work group moves into another department and no longer needs to use Reference Manager, may their licenced be used to support another member?
Yes.
What are the advantages of the Concurrent licence?
The main advantage of the concurrent use licence is it offers an economical way to support a broader pool of occasional users. By properly matching the number of concurrent use licences to the usage patterns of the community being served, this form of licensing offers an effective solution.
From a user's view, are there any disadvantages to the Concurrent licence?
There are two potential disadvantages:
- Users are allowed to run the program only while connected to the network, that is, users may not install the program on a portable, or remote computer for use away from the network.
- When all concurrent accesses are active, it is possible to be denied access to Reference Manager. Denied access means users will not be able to launch the program, or cite references from their word processor (using Cite While You Write), or download references into Reference Manager.
How does a customer determine the appropriate number of Concurrent licences to purchase?
Generally, the appropriate ratio of users to concurrent licences is 4:1. In other words, to support 40 total users the customer should purchase a 10 user concurrent licence. This ratio may vary somewhat based on how actively the pool of users accesses the program (directly, when writing manuscripts, when exporting from ISI databases such as Web of Science).
How is concurrent use controlled?
Concurrent use is governed by the user's network administrator and their local network. Concurrent access can be controlled either by an integrated concurrent metering utility, the network operating system (some networks can specify concurrent access limits), or by metering software programs such as KeyServ, SiteMeter, among others.
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