Seeing the error message: Couldn't Write Serial Number 46

Last Modified: 3rd Jan 2013
Category: Quality Control and Management > Quality Analyst
Version: 5.1
Article Ref.: 507E
»Return to previous search
»Print friendly version of this article.
3 out of 3 people have found this article useful.

Quality Analyst 507E This problem is caused because Quality Analyst needs access to the registry key: HKEY_Classes_root\vdsp on the local machine. Normally, all users have access to these keys, but the computer can be configured to deny access. You (or your System Administrator) should: Log in as Administrator (or as a user with Administrator Privileges), start up QA, and enter the activation key if it asks for it. Then exit QA. Go to the Start button, pick Run, and run REGEDT32. Select the HKEY_Classes_root window, and scroll down to find the vdsp entry. Click on this vdsp entry, and select Security |Permissions. Change the permissions associated with the user (or a group they are a member of) to include read access (or, if that isn't sufficient, give them full control). QualityAnalyst 5.1 en

For the time being we are unable to offer the following product ranges although we are currently working hard to increase the number of products we can offer in the future. Please contact us to talk about alternative products that we may be able to offer you.