My colleagues aren't seeing the changes I've made to the available content files in EndNote Web.

Last Modified: 3rd Jan 2013
Category: Bibliography > EndNote Web
Version: All
Article Ref.: 13A3A
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EndNote Web 13A3A The user has probably logged on whilst being associated (via IP recognition or through a proxy) with another University/institution's account and so become accidentally tied to it, typically MIMAS/University of Manchester. EndNote Web's administration systems only support being associated to one account and as a result the changes the administrator makes would be applied to the incorrect account. The user should log out and back in whilst authenticated from the correct University/institution and they should be able to make the correct changes to the content file availability. If this fails, contact - we'll pass this to the support channels at ThomsomReuters who can remove the incorrect MIMAS link. Output Styles EndNoteWeb All en Bibliography

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