Adept Scientific - English
The world's best software for research, science and engineering.
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Adept Scientific | Amor Way | Letchworth Garden City | Herts | SG6 1ZA | Tel: +44 (0)1462 480055  
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International |  About Us |  Blog |  Contact Us |  Press Room |  Jobs
About Adept Scientific

 
Our suppliers
Application Areas
Our Customers
Our Product Range
Fun Stuff
 
 
Adept on the Web
Technical and Customer Support
Training, Seminars, Consultancy
 

For more than 20 years Adept Scientific has been helping customers collect, analyse, simulate, organise and present data to deliver information and knowledge.

Over half a million people in research, design, development and education gain competitive advantage, improve productivity, and increase reliability and efficiency using our products and services.

Why do customers keep choosing Adept Scientific? Because we listen. We work with them to identify, implement and support the best solution to meet their long-term goals, objectives and needs. Adept Scientific - experience you can rely on.

 

We are proud of our reputation as one of the world’s most efficient and technically able suppliers in our field. We have achieved and maintain this reputation by a strategy of technical expertise, the provision of enterprise solutions, an ethical business model, a highly efficient and responsive approach to customer service and state-of-the-art Web-based information and e-commerce systems.

We have invested substantial amounts to provide an award-winning infrastructure to support your work, and our levels of support and service are, we believe, the best you will find. Adept Scientific is an ISO9001:2000 accredited company and an Investor in People. Our efforts were further recognised when we reached the South East regional finals of the prestigious National Business Awards 2004 in two categories: Outstanding People Development and Best Use of Technology.

We enjoy building on our success, and we are dedicated to providing the best products, the best customer service and the best technical solutions in the world, in line with our mission to be the world's best multi-source supplier of hardware and software for technical computing applications.

With offices in the UK, Germany, Denmark, Sweden, Norway, Finland and the United States, and a dedicated team of professionals, we are well placed to meet your needs. To contact us, click here.

“I am over the moon with the support I have received from you at Adept. I was not expecting this - and it has saved me a great deal of time.”
Dr. A.G., Cambridge
Adept on the Web
Adept Scientific has had a significant World Wide Web presence since 1995. www.adeptscience.com now attracts an average of 840,000 page impressions per month, and is a leading portal for engineers, scientists and technical users across the world seeking information and content related to our extensive portfolio of technical computing products. Technical support is available 24 hours a day, 365 days a year via our online KnowledgeBase; and there are plentiful free downloads of software patches and updates, demo versions, content files and literature at our popular Download Centre.

The site also has gateways to active email discussion lists for some of our most popular products; accessed via lists.adeptscience.com, these provide a forum for users world-wide to discuss issues and address problems.

We also have German, Danish, Swedish, Norwegian and Finnish versions of our website and webstore.

Our webstore, www.adeptstore.com, provides up-to-date pricing information and a secure ordering service.

To get the most out of our website, so that it's easier to download all the demos, patches and information you need, and get quotations, print personalised order forms, make online purchases and register your software, we recommend you join My Adept. Another benefit of registering is that you can subscribe to our free monthly email newsletter.

What to know more about life at Adept Scientific? Well now you can, click here to read the Adept Scientific Blog.

“I ordered Endnote at your webstore yesterday morning and I received the program a couple of minutes ago. I am very impressed by your service.”
Dr. S.K., Düsseldorf
Technical and Customer Support
Our customers are skilled professionals, and our technical support team is made up of highly qualified engineers, scientists, mathematicians and IT experts who are capable of comprehending your needs and solving your problems. We have the expertise to understand your application and the commitment to make sure we give you prompt, courteous and efficient service, from your initial information request to whatever technical support you may need after you buy one of our products.

We place customer service at the very top of our list of priorities, and we have invested heavily both in technology and in training our people to provide you with the service you expect. We aim to answer all telephone calls within four rings - and by a human being, not an auto-attendant, so you won’t have to navigate through endless menus. Email enquiries are responded to typically within 24 hours.

Our sophisticated database system enables us to access a complete history of your dealings with us in seconds, so we can handle your enquiry faster and more efficiently. We respect your privacy too: we never pass your details to anyone else.

We provide a wide range of multi-user and enterprise-wide solutions as well as single- user boxed products, and we are always pleased to explain the options available. We believe a customer is for life, and we aim to maintain a relationship and adapt our service to meet your developing needs.

Training, Seminars, Consultancy
We run regular Training Courses for some of our most popular products in the UK, Germany and Denmark. They are designed to provide practical, hands-on experience to bring users up to speed quickly, show you how to get the most out of the software and maximise the productivity benefits to be had from your investment. Training can also be arranged at your site.

We also hold Seminars to introduce you to the capabilities of our software products and their application to technical problem-solving. Typically half a day in length and free of charge, these provide a structured and effective way of assessing which software and hardware tools best suit your particular needs, and the opportunity to question our technical product specialists and discuss your specific application. We also host online, Web-based seminars which you can participate in from your own desk.

We offer Consultancy Services too, giving customers the opportunity to buy some our technical experts’ time to help them get up and running faster. We can help, for example, with installation and configuration, customisation, integration within existing systems and practices, product training and more.

Our suppliers
We constantly seek to supply and support the best software and hardware products in their class, products we believe in, products that we are confident offer our customers value for money and an excellent return on their investment. Our suppliers are well established developers offering leading edge technologies, and innovative and robust products. We choose suppliers with whom we can maintain a cordial and productive working relationship, and whose goals, business practices and concern for customers match our own.

Application Areas

  • Engineering Design
  • Applied Mathematics
  • Civil & Structural Engineering
  • Mechanical Engineering
  • Electrical & Electronics Engineering
  • Electronic Circuit Design
  • Computer Aided Design
  • Product Development
  • Scientific Research
  • Data Acquisition
  • Test & Measurement
  • Data Visualisation & Analysis
  • Scientific & Technical Imaging
  • System Simulation
  • Statistical Quality & Process Control
  • Business Compliance Management
  • Chemical & Biological Data Handling
  • Spectroscopy Data Handling
  • Bibliographic Reference Management & Writing Tools
  • Technical Documentation

“I just wanted to thank you for all the help that you provided. It was great to be able to get ‘online’ advice so to speak. I now have the problem sorted and am just waiting to plug all the inputs into [my data acquisition system] so that I can see if all the calculations work!”
D.N., Bristol
Our Customers
Adept customers are found in universities, colleges, academies and technical schools; in government and local authority establishments, research institutes, hospitals and health organisations; and in industrial and commercial R&D, design, production and test facilities. Individual users of our products can be described as anyone using personal computers in a scientific, engineering, research or technical application; they range from engineers and designers developing innovative new products or processes to researchers conducting experiments in all branches of physical and life sciences.

Our customer base includes most major universities and research labs in the countries where we operate, and leading corporations involved in mechanical, electrical or structural engineering design, or in scientific, chemical, biochemical and pharmaceutical product development.

Our Product Range

  • Mathematical and Simulation Products – software products primarily aimed at design, process, mechanical, civil/structural and electrical/electronics engineers and at the education sector. These include worldwide market-leaders such as Maple, the world's most advanced software for analytical computation and integrated symbolic and numeric mathematics; Mathcad technical calculation software for developing and communicating technical ideas and projects; MathType, the full-featured equation editor; the VisSim range of software for dynamic system modelling, simulation and rapid prototyping; the Micro Saint Sharp discrete event simulator; and BlockBuilder for Simulink, a Maplesoft application that lets you develop mathematical models using Maple technology and implement them in Simulink (there are also Maple tools that integrate maple with MATLAB).
  • Data Analysis Products – software for a wide range of data analysis,and graphing applications. Products include FlexPro, a powerful platform for data presentation and analysis; EasyPlot for scientific plotting and data analysis; and DADiSP the “graphical spreadsheet” software.
  • Bibliographic Products and Writing Tools – software for researchers, authors and information scientists that allows them to search Internet libraries of literature references, and automatically generate and format in-text citations and bibliographies within their word processed papers. We offer the market-leading product range from Thomson Reuters: EndNote, Reference Manager, ProCite and RefViz.
  • Data Acquisition Products – hardware and software products aimed at engineers and product developers who need to use PCs to record, monitor and analyse data from measuring instruments and sensors. Our hardware offerings include a very comprehensive range of data acquisition products from Measurement Computing, IOtech and UEI among other manufacturers. We also supply a broad range of software and programming tools for application development, set-up and data collection, including DASYLab, Measurement Studio, DAS-Wizard and SoftwareWedge.

 

Fun Stuff
Below is a selection of online seasonal greeting cards, a pictorial history of Adept Scientific and a few pictures of the fun days we have. We hope you enjoy them all!
The Wonder Years
Click on the Adept logo to watch a pictorial (and highly selective) history of Adept Scientific. We hope you enjoy it! The Adept Wonder Years uses Macromedia shockwave player.
Snow'PAUL Fight 3: The Revenge
Click here to play our latest thrilling online game, new for the 2003 festive season! You can choose from one or two players and you win by hitting your opponent 10 times with snowballs. Snow'PAUL Fight 3 uses Macromedia flash player.
Snow'PAUL Fight 2: The Wrath of Bragg
Click here to play our exciting 2002 online seasonal game. The aim is to hit Paul Bragg (our MD) as many times as possible. There are hidden objects to give you unlimited ammo and a higher score. Snow'PAUL Fight 2 uses Macromedia flash player.
Snow'PAUL Fight
Click here to play our first online game, from December 2001. You have 100 snowballs or 4 lives to hit Paul Bragg (our MD) as many times as possible. Snow'PAUL Fight uses Macromedia flash player.
Snow Shaker
Click here to view our interactive online season's greetings card for 2000. Point your cursor at the snow shaker and watch our Letchworth headquarters building slowly get covered with snow. Snow Shaker uses Macromedia flash player.

You'll always find us helpful and normal-sounding when you call, though sometimes it's better that you don't actually see us, like on our recent Comic Relief dressing-up day. But we don't always look like that ...

... at our annual Christmas Party, we tend to look like this!

To conclude...
We're often looking for people who have something special to offer to join our team. Here's a summary of what life at Adept is like – and what positions we're currently recruiting for.

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Why Choose Adept?

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Why Customers Choose Adept:

"Thanks so much - I have been very impressed with the helpfulness and level of service you provide."
GE, Reigate, UK

Training: Mathcad
"Everything I wanted to cover and more!"
SL, Uxbridge

"We are at a loss to know how to express our admiration....outstandingly good in respects of all aspects of what is on offer from Adept Scientific."
EW Billington, Wentworth, Cambs

Adept Scientific Service & Support

Technical Support
Get technical support for any of our products
Free Downloads
Demos, Patches, Updates etc
List Archive
Search archives of the email discussion lists for some of our most popular products - and join the lists to share tips and solutions
Search the Knowledge Base

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Adept Scientific | Amor Way | Letchworth Garden City | Herts | SG6 1ZA | Tel: +44 (0)1462 480055